Journal of Logistics, Informatics and Service Science | 2026
Authors: Kharel S.; Dahal R.K.; Joshi S.P.
DOI: 10.33168/JLISS.2026.0302
Journal: Journal of Logistics, Informatics and Service Science
Year: 2026
Publisher: Success Culture Press
Document Type: Article
Open Access: All Open Access; Gold Open Access
Cited by: 1
The waste management systems of rapidly growing cities face two essential problems because of their difficulties with waste collection services. The management of household waste has evolved because of work patterns, digital advancements and changes in human behavior. The research study investigated how sustainable waste disposal practices among households in Kathmandu Valley were affected by post-pandemic lifestyle changes and technological advancements. The study, which uses behavior and environmental communication theories analyzes and tests how four factors, which include remote work practices, digital eco-messages, e-waste knowledge and waste payment system perceptions, impact sustainable waste disposal practices. The researchers used a mixed-methods research approach, which enabled them to gather survey data from 385 households while they conducted six semi-structured interviews. The researchers used quantitative analysis to evaluate how the variables interacted with one another, while they used qualitative findings to investigate the current waste management systems and daily waste management practices. The results demonstrate that all four elements serve as essential indicators of sustainable waste management practices, with remote work and digital eco-messages being the two most influential elements. The study showed that telecommuting brought more people to their homes, which resulted in higher participation from residents in their regular waste disposal duties. Digital environmental messages which users received on a continuous basis established strong environmental protection norms among the users. E-waste awareness led to responsible disposal as well as informal recycling behaviors, and residents who considered smart payment systems to be beneficial decided to use organized waste collection services. The person interviews showed two things about the municipal waste system, which included actual infrastructure problems and growing environmental awareness among residents who wanted to use digital waste management solutions. © 2026, Success Culture Press. All rights reserved.
Circular economy; digital nudging; environmental awareness; service innovation; smart technology; sustainable service system; waste logistics