Business: Theory and Practice | 2010
Authors:
DOI: 10.3846/btp.2010.14
Journal: Business: Theory and Practice
Year: 2010
Publisher: Vilnius Gedminas Technical University
Document Type: Article
Open Access: All Open Access; Gold Open Access; Green Open Access
Cited by: 5
Faced with a shortage of skilled labour, more and more companies invest in training and education of their personnel. Organizational managers are confronted with the problem how to assess and compare employee's advantages and disadvantages with its competitors, which criteria could be used to evaluate and compare the work performance and how to use best skills of employees to achieve organization's strategic objectives. Employee evaluation is a complex, subjective process that needs to be solved systematically. Intercultural competence becomes important due to globalization, knowledge-based society. This article offers managerial methods to solve the problem, compares different ways used to assess employee's competence. Scientific literature analysis is performed. Analysis of staff assessment revealed the factors that influence the competitiveness of employees, the threat of subjectivity in the evaluation process, evaluation methods diversity. The most important issues and methods to be used to tackle them are determined.
Competence; Competitiveness; Education; Evaluation of employee; Knowledge; Loyalty index; Training process