Management : Journal of Contemporary Management Issues | 2026
Authors: Puranik N.; Pustovrh A.
DOI: 10.30924/mjcmi.31.si.6
Journal: Management : Journal of Contemporary Management Issues
Year: 2026
Publisher: University of Split - Faculty of Economics
Document Type: Article
Open Access: All Open Access; Gold Open Access; Green Open Access
Cited by: 0
This paper examines the phenomenon of knowledge sharing behaviour among employees in organizations and investigates the role of empathy in this context. By analyzing data from 200 employees, we found that empathy does not have a direct and strong influence on knowledge sharing behaviour, neither in terms of knowledge giving nor knowledge asking. However, through prosocial behaviour, empathy indirectly influences these behaviours. Additionally, we assessed whether empathy influences motivation in terms of knowledge giving and knowledge asking behaviours. Our analysis shows that empathy has no evident impact on motivation, and motivation has no evident effect on employee behaviour when it comes to asking or providing information within businesses. © (2026), (University of Split - Faculty of Economics). All right reserved.
Empathy; Employees; Knowledge Sharing Behaviour; Motivation; Organizations; Prosocial Behaviour