Business managers, administrators, educators: Salient traits of business and academic leaders for sustainable governance within tourism-oriented systems

Paper Details

Authors: Ibno W.S.

DOI: 10.37020/jgtr.11.1_63

Journal: Journal of Global Tourism Research

Year: 2026

Publisher: Union Press

Document Type: Article

Open Access: All Open Access; Gold Open Access

Cited by: 0

Abstract

Leadership traits shape governance systems that sustain institutional effectiveness and long-term development across academic and tourism-linked environments. This study examines salient traits demonstrated by business managers, administrators, educators, and hospitality managers and their influence on sustainable governance. Using a qualitative design, Data were gathered through indepth interviews with 24 participants from academic institutions, tourism education institutions, and hospitality-related organizations and analyzed using thematic analysis. Findings show that effective leadership is grounded in intellectual humility, integrity, emotional awareness, relational sensitivity, adaptability, disciplined decision-making, and participatory engagement. These traits strengthen trust, inclusivity, accountability, and collaborative governance. The study highlights that sustainable governance depends not only on technical competence but also on ethical, relational, and cognitive capacities that support institutional and societal sustainability. © 2026 International Society for Tourism Research.

Keywords

administrators; business and academic leaders; business managers; educators; sustainable governance; tourism-oriented systems

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