Asian Journal of Shipping and Logistics | 2026
Authors: Bakhouch S.; Benbba B.
DOI: 10.1016/j.ajsl.2025.11.001
Journal: Asian Journal of Shipping and Logistics
Year: 2026
Publisher: Korean Association of Shipping and Logistics, Inc.
Document Type: Article
Open Access: All Open Access; Gold Open Access
Cited by: 0
Background The growing complexity of logistics and supply chain management, particularly in third-party logistics (3PL) providers, highlights the need for effective competency models tailored to evolving operational demands. Current frameworks often lack the technical depth and global applicability required for this context. Approach This study combines a bibliometric analysis and a systematic literature review of publications from 1995 to 2024 to assess existing competency frameworks in the logistics sector. Key themes such as digitalization, sustainability, performance, and strategic management were identified. The review specifically focused on the role of logistics operations managers in 3PL environments. Findings The analysis highlighted the importance of continuous learning and digital competencies such as IoT, AI, and big data analytics for logistics professionals. However, most existing competency models overlook the specific requirements and practical realities of 3PL operations managers. This gap underscores the need for more context-sensitive and field-oriented frameworks in logistics competency research. Contribution In response, this study proposes an integrative, multidimensional competency framework of 3 PL operations manager combining technical, managerial, transversal and linguistics competencies. Designed to be scalable and aligned with global logistics standards, the model provides a robust foundation for competency-based human capital strategies in 3PL and global supply chains. © 2025 The Authors.
Bibliometric analysis; Competency models; Logistics management; PRISMA 2020; Supply chain; Systematic review; Third-party logistics