Assessing Firm’s Innovation Capacity - A New Approach from Results Chain

Paper Details

Authors: Thi H.Y.N.; Thi T.L.B.; Thi H.M.B.

DOI: 10.47750/QAS/27.211.06

Journal: Quality - Access to Success

Year: 2026

Publisher: SRAC - Romanian Society for Quality

Document Type: Article

Open Access: All Open Access; Gold Open Access

Cited by: 0

Abstract

This research proposes using results chain as a framework to develop a tool with a set of factors for measuring firm innovation capacity. The factors in each block of results chain for innovation are derived from widely accepted theories. The links among blocks are confirmed by theoretical causal relationships. Firms can use this set of factors as a guide for improving their innovation capacity. © 2026, SRAC - Romanian Society for Quality. All rights reserved.

Keywords

Innovation Capability; Innovation Inputs; Innovation Outcomes; Innovation Outputs; Result Chain

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