Global Business and Finance Review | 2026
Authors: Kim H.; Lee Y.
DOI: 10.17549/gbfr.2026.31.3.27
Journal: Global Business and Finance Review
Year: 2026
Publisher: People and Global Business Association
Document Type: Article
Open Access: All Open Access; Gold Open Access
Cited by: 0
Purpose: This study investigates the impact of Green Human Resource Management (GHRM) on hotel employees’ Perceived Organizational Support for the Environment (POSE) and explores how POSE influences Work Engagement (WENG), Task-related Pro-Environmental Behavior (PEB), and Quitting Intention (QI). It also examines how WENG affects PEB and QI. The study aims to offer practical guidance for hotel managers seeking to improve employees’ environmental awareness and commitment through GHRM, thereby enhancing sustainable operations and gaining competitive advantage. Design/methodology/approach: A questionnaire survey was conducted with 375 employees from four-and five-star hotels in Jeju, South Korea. Simple and multiple regression analyses were performed to assess the relationships among GHRM, POSE, WENG, PEB, and QI. Findings: The findings indicated that GHRM positively influenced employees’ perception of environmental support, which in turn enhanced psychological security and encouraged voluntary PEB. This psychological security also improved WENG by fostering autonomy and creativity. Employees with high WENG were more aligned with organizational goals, further promoting PEB and reducing QI. Research limitations/implications: Despite its contributions, the study has limitations. Data were collected from a single region and hotel category, limiting generalizability. Additionally, participants’ potential disinterest or lack of knowledge in environmental issues may have affected responses. Future research should expand to other regions and industries and consider qualitative approaches like interviews to capture deeper insights. Originality/value: This research extends GHRM literature into the hospitality sector, traditionally underexplored compared to manufacturing. By integrating aspects such as green employee relations and collective bargaining into GHRM, the study enhances theoretical understanding. Its findings offer actionable strategies for hotel managers to cultivate a green organizational culture, boost employee engagement, and drive pro-environmental behavior, ultimately strengthening sustainability and organizational performance in the hotel industry. © The Author(s).
Green human resource management; Perceived organizational support for the environment; Quitting intention; Task-related pro environmental behavior; Work engagement