Estudios Gerenciales | 2026
Authors: Perez I.E.; Domínguez Á.Z.; Oliveros M.G.; Rodríguez L.B.
DOI: 10.18046/j.estger.2025.176.7305
Journal: Estudios Gerenciales
Year: 2026
Publisher: Universidad Icesi
Document Type: Article
Open Access: All Open Access; Gold Open Access
Cited by: 0
Within cultural tourism, the literature on memorable experiences is fragmented and lacks clear systematization, which constitutes the knowledge gap that guides this study. The goal was to analyze the recent literature on memorable experiences in cultural tourism, through a systematic literature review pointing out an organization of the dispersion found in the three main moments of the trip of every tourist: before, during and after. For this purpose, 58 articles published between 2019 and 2024 in Scopus were examined. The results identified fourteen factors, including authenticity, engagement and cultural exchange as determinants, and other emerging factors such as mindfulness, agreed memory and new technologies. A structured synthesis and framework for managing cultural experiences is provided. © 2025 Universidad Icesi. Published by Universidad Icesi, Colombia.
cultural heritage; cultural tourism; destinos turísticos; destinos turísticos; factores de experiencias memorables; fatores de experiências memoráveis; memorable experience factors; patrimonio cultural; patrimônio cultural; tourist destinations; turismo cultural; turismo cultural