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THE IMPACT OF ERP SYSTEMS ON THE PERFORMANCE OF MOROCCAN COMPANIES: AN ASSESSMENT OF THE STRUCTURAL MODEL

Proceedings on Engineering Sciences | 2026

Paper Details

Authors: Barha M.; Ait Lemqeddem H.

DOI: 10.24874/PES08.01.014

Journal: Proceedings on Engineering Sciences

Year: 2026

Publisher: Faculty of Engineering, University of Kragujevac

Document Type: Article

Open Access: All Open Access; Gold Open Access; Green Open Access

Cited by: 0

Abstract

Enterprise Resource Planning (ERP) systems represent a major opportunity to enhance business efficiency. This study seeks to assess the impact of ERP implementation on the performance of Moroccan companies, focusing on three key dimensions: economic, organizational, and human performance. Data were collected through a questionnaire distributed to executives of Moroccan companies and analyzed using SmartPLS4 software. The findings confirm that ERP adoption has significantly improved the economic, organizational, and human performance of Moroccan businesses. Notably, the implementation of a unified database has greatly enhanced the reliability of information exchange. This improvement has, in turn, strengthened communication and coordination across the various departments within the company. © 2026 Published by Faculty of Engineering.

Keywords

Economic Performance; ERP; Human Performance; Moroccan Companies; Organizational Performance