Journal of Innovation and Knowledge | 2026
Authors: Filippelli S.; Popescu I.A.; Verteramo S.; Tani M.; Corvello V.
DOI: 10.1016/j.jik.2025.100844
Journal: Journal of Innovation and Knowledge
Year: 2026
Publisher: Elsevier B.V.
Document Type: Article
Open Access: All Open Access; Gold Open Access
Cited by: 11
Generative artificial intelligence (GenAI) is increasingly recognized as a transformative technology that is reshaping organizational processes, individual work practices, and workplace interactions. While its benefits for efficiency and productivity are widely acknowledged, its impact on employee well-being remains largely underexplored. This study investigates the relationship between GenAI adoption and three dimensions of employee well-being: emotional, social, and cognitive. Drawing on the job demands-resources (JD-R) model and social cognitive theory, we propose a conceptual framework in which the GenAI intensity of adoption mediates the relationship between employees’ attitudes toward the technology and their well-being. By analyzing survey data from approximately 130 knowledge workers and analyzing it through partial least squares structural equation modeling (PLS-SEM), our findings reveal that a positive attitude toward GenAI significantly enhances its adoption, whereas a negative attitude does not necessarily prevent usage. Furthermore, the extent of GenAI adoption influences all three dimensions of well-being, with team cohesion acting as a mediating factor. These results contribute to the literature on workplace well-being and technology adoption by offering theoretical and managerial insights into the complex relationship between AI integration and employee experience. Copyright © 2025. Published by Elsevier España, S.L.U.
Cognitive well-being; Emotional well-being; Employee well-being; Generative artificial intelligence; Social well-being; Technology adoption