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Human-Computer Interaction Quality and Player Loyalty in Cultural Heritage Games: A Theoretical Model with Mediated and Moderated Relationships

International Journal of Analysis and Applications | 2026

Paper Details

Authors: Xian T.; Ke Y.

DOI: 10.28924/2291-8639-24-2026-104

Journal: International Journal of Analysis and Applications

Year: 2026

Publisher: Etamaths Publishing

Document Type: Article

Open Access: All Open Access; Gold Open Access

Cited by: 0

Abstract

This study explores how human-computer interaction technology, cultural motivation, and emotional connection influence player loyalty in Guangzhou Maritime Silk Road cultural heritage games. Based on the Technology Acceptance Model, Cultural Value Theory, and Emotional Investment Theory, a conceptual model was constructed and tested through stratified random sampling of 438 game players using structural equation modeling. Results reveal that human-computer interaction quality (β=0.342), cultural motivation intensity (β=0.267), and emotional connection degree (β=0.385) all significantly and positively impact player loyalty, with emotional connection being the most critical factor. Emotional connection partially mediates the relationship between human-computer interaction technology and player loyalty (42.3% of total effect), while cultural motivation significantly moderates the interaction technology-emotional connection relationship (β=0.156). The model explains 61.4% of player loyalty variance, providing theoretical guidance for cultural heritage game design. © 2026 the author(s).

Keywords

Cultural heritage; Emotional connection; Human-computer interaction; Maritime Silk Road; Player loyalty; Structural equation modeling