Quality - Access to Success | 2026
Authors: Campos J.D.S.; Campos J.R.
DOI: 10.47750/QAS/27.212.01
Journal: Quality - Access to Success
Year: 2026
Publisher: SRAC - Romanian Society for Quality
Document Type: Article
Open Access: All Open Access; Gold Open Access
Cited by: 0
This study investigates how digital resilience, social media sentiment, circular economy adoption, and sustainable procurement jointly influence innovation efficiency, emphasizing the mediating role of business continuity during crises. Employing a quantitative, descriptive research design, data were collected via structured questionnaires distributed digitally and in person across diverse Philippine economic hubs. A purposive sample of 491 professionals—including business leaders, digital specialists, and sustainability experts—provided insights into organizational resilience and innovation practices. Data analysis utilized Partial Least Squares Structural Equation Modeling (PLS-SEM) to examine complex relationships and mediation effects among variables. Results reveal significant positive impacts of digital resilience and circular economy adoption on innovation efficiency, with business continuity serving as a critical mediator. The findings offer strategic guidance for businesses and policymakers aiming to enhance resilience, optimize sustainable practices, and drive innovation amid global disruptions. © 2026, SRAC - Romanian Society for Quality. All rights reserved.
business continuity; circular economy; digital resilience; innovation efficiency; social media sentiment; sustainable procurement